What is your refund policy for booking visa appointments?

What you pay is the service fee to book visa appointments for you. The service fee is fully refundable only for the below conditions. The appointment service fee is non-refundable in all other circumstances not listed below:

1) If we can’t book an appointment for you
2) OR, If we receive a service cancellation request from you before the visa appointment has been made

Submit REFUND REQUEST using this link within 60 days of the service delivery. Please refer to the up to date refund policy